Payment Policy

Effective Date: January 2, 2025

Contact Information:

At Klyrra, we prioritize providing a secure, convenient, and transparent payment process for all our customers. Our Payment Policy is designed to offer clarity on payment methods, terms, conditions, and expectations. By making a purchase on our website, you agree to comply with this policy.

1. Accepted Payment Methods

To facilitate a seamless shopping experience, we accept a variety of payment methods. You can choose the one that best suits your needs at checkout. We accept the following:

  • Credit Cards: Visa, MasterCard, American Express, Discover.
  • PayPal: A widely used and secure payment platform.
  • Bank Transfers: Available for high-value transactions (subject to approval).
  • Gift Cards: We accept certain major brand gift cards like Visa/MasterCard/Amex gift cards.
  • Apple Pay and Google Pay: For mobile transactions.

Note: For any payment method not listed here, feel free to contact us at info@klyrra.site to check for other options.

2. Payment Security

Klyrra employs a range of security measures to protect your payment information. All transactions are processed using SSL encryption, ensuring your data remains confidential. Additionally, our third-party payment processors adhere to the Payment Card Industry Data Security Standard (PCI DSS) to ensure your payment details are handled securely.

We do not store your full payment card details in our records. Once your payment is processed, only the last four digits are retained for reference in case of any order issues.

3. Order Payment Terms

Payments for orders are required at the time of checkout. Once your payment is received and authorized, your order will be processed. However, if a payment issue arises, we will notify you to resolve the problem as quickly as possible.

If the payment is successful, you will receive an order confirmation email, followed by shipping confirmation once your items are dispatched.

In cases where a payment is declined due to insufficient funds, incorrect payment details, or any other reason, your order will not be processed. If this happens, you may update your payment method and resubmit your order.

4. Price and Currency

All prices listed on our website are in USD (United States Dollars). Shipping fees and applicable taxes will be added at checkout and vary depending on your location.

Although we make every effort to keep prices accurate, there may be occasional pricing errors due to technical issues. In the event of a pricing error, we will contact you before completing the order. We reserve the right to cancel any order that was mistakenly priced.

5. Taxes

Sales tax will be applied to all orders based on the applicable tax rate for your state. If you are located outside of the United States, local import duties and taxes may apply upon receipt of your order. These charges are the responsibility of the customer.

Please verify that your payment method is sufficient to cover the total amount of your order, including tax and shipping costs.

6. Subscription Orders (if applicable)

If you sign up for a subscription or recurring order, you authorize us to charge the payment method you provided on a periodic basis. You can manage, pause, or cancel your subscription at any time by contacting customer support at info@klyrra.site or through your account settings on our website.

7. Failed Payments and Declines

If a payment fails due to insufficient funds, expired cards, or incorrect details, you will be notified immediately. We will attempt to process the payment again, and we encourage you to update your payment information as soon as possible.

If payment issues are not resolved, your order may be canceled. Please note that we cannot process orders without payment confirmation, so we recommend resolving any payment issues promptly to avoid delays.

8. Refund Policy for Payments

If a payment has been made for an order that is later canceled or returned, a refund will be issued. The refund will be processed to the original payment method used, and it may take several business days for the funds to appear in your account. For more information, please refer to our Refund and Returns Policy.